If you are not satisfied with your order, please return within 7 calendar days of receipt for a refund or exchange to the following address:
JESSICA RUSSELL FLINT, STUDIO COO6, LIGHTHOUSE STUDIOS, 89A SHACKLEWELL LANE, LONDON, E8 2EB
- Once receiving the goods we will contact you regarding the exchange or refund
- Any funds due from a refund should appear on your bank statement within 5-10 working days
- If your return is outside this period of 7 days we can decide whether to give a discretionary voucher code for the same amount as the purchase price.
- If you believe your goods are faulty we will inspect them and then contact you by email or phone to discuss an appropriate resolution.
- Replacement items will not be gift boxed, so you may wish to retain the box from your original order
Pay Pal Payments:
PayPal charge a commission on payments. If you have paid via paypal and request a refund on an order within the 7 day period, your refund will deduct the commission charged via paypal as we cannot incur these fees on optional returns.